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CUSTOMER PROGRAMS

Choose the Support

That Fits Your

Business.

FBU supports four customer groups with complete cartridge seals, clear application support and repeat aftermarket supply.

Four customer programs Complete cartridge seals

One repeat-supply partner

Customer Programs2
PROGRAM FINDER
Start with the way you do business.
Choose the description closest to your role. If more than one applies, start with the immediate application.

OEM PROGRAM

Pump & Rotating Equipment OEMs

Integrate controlled cartridge seals into equipment production and installed-base support.

REPAIR FIRST

Independent Pump Repair Companies

Start with the pump, dimensions or existing seal already in your shop.


PARTNER PROGRAM

Rotating Equipment Service Partners

Put a cartridge-seal manufacturing platform behind your local customer service.


INTEGRATION PROGRAM

China-Sourced & Hybrid Pump Brands

Control the seal decision from the China pump test through aftermarket supply.


WHAT EVERY PROGRAM INCLUDES
A common manufacturing foundation.
A program built around your role.
Every route is based on complete factory-built cartridge seals. The commercial and technical process changes to fit the customer’s business.

01

Complete Cartridge

A finished assembly—not loose components

for customer completion.

02

Controlled Configuration

A mature core architecture configured around

equipment and application requirements.

03

Verified Complete Seal

Every complete cartridge seal is air-leak

tested before shipment.

04

Repeat Aftermarket

Identification, records and repair-kit

continuity support future supply.

01 · PUMP OEM PROGRAM
Build cartridge seals into your pump equipment program.
Move from one approved configuration to repeat production and installed-base support without surrendering your brand or aftermarket.
Your Equipment. Your Brand. Your Aftermarket.
What you need
→ A cartridge seal that fits your pump and duty
→ Consistent production, approved drawings and OEM part numbers
→ Control of your brand and installed-base aftermarket
How FBU helps
→ Configures a mature seal platform around your equipment
→ Supplies complete tested cartridges under the agreed brand structure
→ Maintains records and repair-kit continuity for repeat supply
You retain control of the equipment specification, customer-facing brand and installed-base aftermarket.

See How the Platform Works

02 · PUMP REPAIR PROGRAM
Start with the pump
already in your shop.
Send the pump model, dimensions or existing seal. FBU defines a repeatable complete cartridge configuration for recurring repair work.
Complete Cartridge Seals for the Pumps You Repair.
What you need
→ Fast identification from the pump, drawing or existing seal
→ A complete replacement that installs correctly
→ A repeatable solution when the same pump returns
How FBU helps
→ Reviews the information already available in your shop
→ Supplies a complete tested cartridge with installation information
→ Creates repeat part numbers and repair-kit continuity
Start with one recurring repair application. A large program commitment is not required.

See How the Platform Works

03 · SERVICE PARTNER PROGRAM
Put a cartridge seal manufacturing platform
behind your local service.
Build a controlled cartridge-seal program while retaining your customer relationships, local service position and aftermarket route.
Your Customers. Your Brand. Your Aftermarket.
What you need
→ Engineering and manufacturing behind your local service
→ Protection of your customer relationship and brand
→ Reliable repeat supply and aftermarket margin
How FBU helps
→ Supports FBU, private-label, neutral or agreed co-brand supply
→ Supports FBU, private-label, neutral or agreed co-brand supply
→ Defines account and opportunity protection by agreement
Your customer remains your customer. Account-based opportunity protection is defined by agreement.

See How the Platform Works

04 · CHINA PUMP INTEGRATION
Keep one seal decision—from the China pump test to your aftermarket.
For U.S. and European pump or equipment brands sourcing pumps, pump heads or equipment packages from China.
One Seal Decision—from the China Pump Test to Your Aftermarket.
What you need
→ Control of the final seal specification and operating duty
→ A practical route through the China pump test
→ ndependent records and aftermarket supply—not pump-factory lock-in
How FBU helps
→ Works with your nominated China pump factory when authorized
→ Coordinates fit, installation and pump-test support
→ Maintains customer-controlled identification and aftermarket continuity
Your overseas FBU contact owns the customer relationship. The FBU China team coordinates locally within the authorized project scope.

See How the Platform Works

Project requirement—not a customer type

API 682 PROJECT ROUTE
Define the project scope before defining the seal claim.
API 682 requirements are agreed and verified within the applicable project scope.
Defined Scope. Controlled Documentation. Project-Specific Validation.
What you need
→ Clear agreement on the applicable API 682 requirements
→ Defined documents, inspection and testing
→ Project-specific validation and claim boundaries
How FBU helps
→ Reviews the project and application requirements before quotation
→ Controls agreed drawings, documents, inspection and test planning
→ Supports technical review and supplier audit within the agreed scope
API Spec Q1 is a quality-management-system certification. It is not presented as blanket API product certification, API Monogram authorization or API 682 product approval.

See How the Platform Works

A PRACTICAL FIRST STEP
Start with one application—or see FBU live.
Send the information you have, or begin with a 30-minute interactive Teams factory tour. FBU sales, engineering and project delivery work together from application review through supply.

Sales

Engineering

Project Delivery

labyrinth

CONTACT US

  sales@fbuseals.com

  +86-512-57011188

  No.183 , Yinhe Road, High Tech Industrial Development Zone Changshu Suzhou, Jiangsu, China Postal Code: 215533

Copyright © 2024 FBU Sealing Technology (Suzhou) CO.Ltd. All Rights Reserved.